The slow swell of business cycles

I’ve been pondering a cycle that I’ve noticed in my business. It seems to go action, reflection, reinvention and back to action. As a consultant and coach, I deliver as long as the client needs my help and wants me to be their helper. Fortunately, I get repeat business. But even so, the process has [...]

I’ve been reading and rereading Difficult Conversations by Stone, Patton and Heen. I find it particularly useful because it identifies the thing that has always baffled me about “those” conversations: they’re not about facts and logic. Even though we spend inordinate amounts of teeth-grinding time on “But you said…” and “I don’t remember saying that, [...]